Human
behavior is the way humans act and interact. Understanding human behavior is
very necessary to work in an organization as the workplace in an organization
involves many individuals, with different personalities, attitudes, learning
styles, perceptions, and values, and motives. Understanding human behavior is significant
for developing efficient human skills, and it offers a framework for predicting
behavior in changing environmental conditions.
Foundation
of the behavior
Behavior
is the result of interaction between Personal characteristics and Learned
characteristics.
Personal characteristics are physical attributes such as age, sex, race, education, and abilities, and psychological attributes such as values, attitudes, personality, and aptitudes.
Learned characteristics are the attributes acquired from the environments as an individual grows. The environmental factors are economic conditions, social
and. cultural
norms, and political factors.
The functioning of Human behavior:
Human behavior functions through a complex interplay of three components: actions, cognition, and emotions.
Human behavior functions through a complex interplay of three components: actions, cognition, and emotions.
An action refers to everything that can be observed
which is an initiation or transition from one condition to another.
Cognition refers
to the thoughts and mental images you carry with you. Cognitions include skills and knowledge.
Emotion
refers to any conscious experience or feeling characterized by intense mental
activity which is not developed out of reasoning or knowledge. The emotions exist
on a scale of levels, from positive (pleasurable) to negative (unpleasant).
Actions,
cognitions, and emotions do not function separately, but the appropriate
interaction among them helps one to perceive the world, listen, and behave
appropriately.
The
psychological factors of employee behavior:
Psychology
refers to the science of behavior and mind which explains the mental states and
processes and behavior in humans. The Psychological Factors of employee behavior are the factors
that explain the psychology of an individual that motivates his actions to seek
satisfaction at the workplace. The psychological factors of the behavior are:
- Attitude
- Personality
- Perception
- Learning
Objectives
of Organizational Behavior:
The objectives
of the organizational behavior are to explain, predict and influence the behavior
of the employees in the organization. More specifically, organizational behavior
explains, predict and influence the following employee behaviors:
Employee
productivity: the performance measure of efficiency (doing the right things, for example, a right goal) and effectiveness (doing things right, for example, cost-effectiveness)
Absenteeism:
The practice of regularly staying away from work without a valid reason.
Turnover:
The number of employees who leave an organization and are replaced by new
employees
Organizational
citizenship behavior: An individual’s commitment to an organization voluntarily.
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