Many attitudes and behaviors have their origins in
the family. The majority of products and product categories target families as
their primary consumer base. A family is the smallest unit of social
organization and is made up of two or more people who live together and are
related by blood, marriage, or adoption. Making people behave in a way that is
acceptable to their culture is known as socialization. In the marketing
context, the socialization function of family
members, from young
children to adults, is the key role to be considered. This process includes teaching young children fundamental moral principles, social
skills, appropriate standards of dress and grooming, proper manners and speech,
and the choice of appropriate academic and occupational or career goals. It
also includes imparting to them the basic values and modes of behavior
consistent with their culture.
Purchase decisions of families:
Families operate as units that have a distinct decision-making
process from the individual decision-making process. Each family
member has a direct or indirect role in decision-making and consumption. The children's position in the family influence the decision-making, and each family members have different
roles in the acquisition, use, and maintenance of the belongings. The majority of consumer research categorises family
consumption choices as being made by the husband, the wife, jointly, or
autonomously.
The importance of a husband and wife in consumer decision-making depends upon the type of goods
or services. Children also
participate more actively in the family's purchasing
decisions and decision-making
process than they did before. Understanding the
trends in the family’s consumer behavior is challenges as marketing research questionnaires are made to be given to only one
respondent at a time, additionally, it may not be possible to interview everyone in the family
at once as different family members may have different decision-making patterns.
Family life cycle
Demographics, lifestyles, and consumption patterns of social classes.
Lifestyles, consumption patterns, leisure activities, hobbies, media exposure, and scores of other factors are homogeneous within and heterogeneous among social classes. Seven types of social classes are:
Upper-Upper class—inherited wealth and privilege;
Nouveau Riche—new money;
Upper-Middle class—high educational attainment and prestige;
Lower-Middle class—semi-professional, non-managerial employees and skilled craftspeople, whose lifestyle is considered average;
Upper-Lower class—solidly blue collar, with highly routinized jobs and steady incomes;
Working Poor—low on the social ladder and economically insecure); and
Underclass—mostly unemployed and dependent on the government).
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