Communication can be divided into two types broadly;
verbal and nonverbal communication.
Verbal Communication:
Verbal communication is to exchange information with other
people using auditory language. Verbal communication comprises sounds, words,
or speaking.
Verbal Communication is two types:
Oral Communication:
Oral Communication is the exchange of ideas, information, and message through spoken words. The efficiency of oral communication is determined by the tone, volume, and pitch
of one's voice.
Written Communication:
Written Communication is the exchange of message, opinions
and information in written or printed form.
Non-Verbal Communication:
Non-verbal communication is the exchange of ideas from one
person to another person through non-verbal or visual signals. The Non-verbal
communication includes body movement, gestures, facial expressions, timing,
touch, and anything else that communicates without speaking.
Merits of Oral Communication
Easy communication
Effective
Instant feedback
Facility for informal communication
Demerits of Oral Communication
Lack of proof
Lack of authenticity
Time-consuming
Merits of written communication:
Authenticity
Proof for future reference
Communication to distance places
Demerits of written communication
Costly
Overemphasis on formalization
Lack of secrecy
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