“The aim of HRD system is to develop the capabilities of each employee as an individual in relation to his or her present job and future roles, dyadic relationship, team spirit and collaboration among different units of the organization, and the overall health and self-renewing capabilities, which, in turn, increase the enabling capabilities of individuals, dyads, teams, and the entire organization” (Dyer, L., & Reeves, T., 1995).
HRD
systems comprise various process mechanisms or sub-systems. HRD mechanism,
which is also called subsystems in an organization includes the following functions.
Organizational
Development: “Organizational development is a critical and science-based
process that helps organizations build their capacity to change and achieve
greater effectiveness by developing, improving, and reinforcing strategies,
structures, and processes”(Knowles, 2014). According to Bennis (1985), “Organizational
development is a response to change, a complex educational strategy intended to
change the beliefs, attitudes, values and structure of organizations so that
they can better adapt to new technologies, markets, and challenges”.
Rewards:
“Rewards is the combination of benefits, compensation and rewards that
employees receive from their organizations; this can include wages and bonuses
as well as recognition, workplace flexibility and career opportunities”.
Career
Planning: “Career planning is an ongoing process through which an individual
sets career goals and identifies the means to achieve them”.
Employee
Feedback: “Employee feedback is defined as a process of giving constructive
suggestions to the employees by their reporting managers, supervisors and
peers. However, this process is not just restricted here, employee feedback
also comprises of the feedback that the employee would want to give to his/her
manager, peers or the organization as a whole”.
Performance
Coaching: “Coaching is the process of counselling, guiding or instructing the
learner about the short term job-related skills or long term career hazards”.
Employee
Welfare: “Employee welfare is a comprehensive term including various services,
benefits and facilities offered to employees by the employers through such
generous fringe benefits the employer makes life worth living for employees”.
Quality
of Work Life: refers to “the favourableness or unfavourableness of a job
environment for the people working in an organisation”.
Performance
appraisal: The performance appraisal refers to “a process in which a predefined
standard of factors such as work knowledge, work performance, work attitude,
leadership quality, team player behaviour, consistency, decision-making
abilities, and skills are created and then actual performance, as well as the
personality of employee, is compared with these expected standards by the
organization”.
Potential
Appraisal and Development: The potential appraisal refers to “the
future-oriented appraisal by which the potential of an employee to occupy
higher positions and to assume higher responsibilities is evaluated”.
Training:
Training refers to “the process for providing required skills to the employee
for doing the job effectively, skilfully and qualitatively”.
Human resource information system: "Human resource information system (HRIS) is a method by which an organization collects, maintains & reports information on people & jobs, the information is generally stored in a central human resource data bank".
Outcomes of HRD Functions:
The outcomes of HRD functions can be categorized into individual-level outcomes and organizational level outcomes.
Individual Level Outcomes are:
- Higher Work Commitment and Job
- More Competent People.
- Involvement.
- Better Utilization of Human.
- More Problem-Solving.
- Better Generation of Internal Resources.
- Higher Job Satisfaction and Work Motivation.
- Team Work, Synergy and Respect for Each Other.
- Better Organizational Health.
Organizational Level Outcomes are:
- Higher Productivity.
- Cost Reduction.
- Growth and Diversification.
- Better Image.
- More Profits.
References:
Knowles, M. S., Holton III, E. F., & Swanson, R. A. (2014). The adult learner: The definitive classic in adult education and human resource development. Routledge.
Pareek, L. U., & Purohit, S. (2018). Training Instruments in HRD and OD. SAGE Publishing India.
Swanson, R. A. (2022). Foundations of human resource development. Berrett-Koehler Publishers.
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