Innovation refers to the process of introducing new or significantly improved products, services, processes, or business models that create value. It is not limited to technological change but also includes managerial and organizational improvements. Innovation helps firms respond to changing customer needs and competitive pressures. It is considered a key driver of productivity, growth, and long-term sustainability (OECD, 2018).
Need for Innovation Models in Management
Innovation models provide structured frameworks to understand how innovation occurs within organizations. They help managers analyze technological change, allocate resources, and reduce uncertainty in decision-making.
1. Incremental vs. Radical Innovation
Innovation differs in terms of the extent to which it
changes existing products, technologies, or markets. Understanding this
distinction helps organizations choose suitable innovation strategies based on
risk, resources, and competitive conditions.
Incremental Innovation
Incremental innovation involves gradual improvements to
existing products, services, or processes. These changes are usually
predictable and based on customer feedback or operational learning. Firms adopt
incremental innovation to enhance efficiency, reduce costs, and improve
customer satisfaction without altering the core technology.
Such innovations carry lower risk and are easier to implement because they rely on existing capabilities and market knowledge. Most innovations in mature industries fall into this category. Examples include regular updates to mobile applications, improved safety features in automobiles, and better packaging of consumer goods.
Radical Innovation
Radical innovation represents a significant departure
from existing technologies or business models. It often introduces entirely new
products or creates new markets. These innovations demand substantial
investment, new skills, and organizational flexibility.
Although radical innovation involves high uncertainty and
risk, it can offer long-term competitive advantage and market leadership.
Organizations that successfully manage radical innovation often redefine
industry standards.
Examples include the shift from landline phones to smartphones and the rise of digital streaming platforms replacing DVDs.
2. Disruptive Technological Change Model (Christensen)
The disruptive technological change model explains why leading
firms often fail, even when they are well managed and customer-oriented. This
failure occurs because they focus excessively on sustaining innovations while
ignoring disruptive ones.
Sustaining Technologies
Sustaining technologies improve the performance of
existing products in ways that mainstream customers already value. These
innovations help established firms strengthen their market position and are
usually aligned with existing business models.
Examples include faster processors in computers or higher
camera resolution in smartphones.
Disruptive Technologies
Disruptive technologies initially perform worse on
traditional performance measures but offer other advantages such as lower cost,
simplicity, or accessibility. They typically begin in niche or low-end markets
that are unattractive to incumbents.
Over time, as these technologies improve, they move into
the mainstream and eventually displace established products. This gradual
progression often catches dominant firms unprepared.
Examples include digital photography replacing film and online banking disrupting branch-based banking.
3. Teece Model: Imitability and Complementary Assets
The Teece model focuses on the question: Who profits from
innovation—the innovator or others? It emphasizes that innovation success
depends not only on invention but also on commercialization capabilities.
Imitability
Imitability refers to the ease with which competitors can
copy or replicate an innovation. Innovations that are protected by patents,
tacit knowledge, or complex processes are harder to imitate and offer stronger
competitive advantage.
When imitation is easy, innovators may struggle to earn
profits, even if they are technologically superior.
Complementary Assets
Complementary assets are the supporting resources
required to bring an innovation to market. These include manufacturing
capacity, marketing channels, customer relationships, and after-sales service.
Often, firms that own strong complementary assets capture
most of the value, even if they are not the original innovators.
Strategic Implication
For sustainable profits, firms must either protect their innovation from imitation or control key complementary assets. Without these, innovators risk losing value to competitors or partners.
4. Foster’s S-Curve Model
Foster’s S-curve model illustrates how technological
performance improves over time with increasing effort and investment.
Early Stage (Emergence)
At this stage, performance improvements are slow due to
limited knowledge and experimentation. Considerable effort yields small
results.
Growth Stage
Once the technology becomes better understood,
performance improves rapidly. This is the most productive phase, where
innovation investments yield high returns.
Maturity Stage
Eventually, the technology approaches its natural or
physical limits. Further investment results in diminishing returns, indicating
the need to search for alternative technologies.
Managerial Insight
Organizations should avoid over-investing in mature technologies and instead shift focus to emerging S-curves to maintain competitiveness.
5. Tushman–Rosenkopf Technology Life Cycle
This model explains technological evolution as a process
of variation, selection, and stabilization within industries.
Era of Ferment
During this phase, multiple competing technological
designs coexist. Firms experiment with different solutions, and innovation is
largely radical. Market uncertainty is high, and no clear standards exist.
Dominant Design
Over time, one design gains acceptance due to efficiency,
customer preference, or standardization. Once a dominant design emerges,
competition shifts from innovation to cost reduction and process improvement.
Incremental Innovation Phase
After the dominant design is established, firms focus on refining the product and improving operational efficiency. Radical innovation becomes rare, and industry structure stabilizes.
6. Integrative Innovation Framework
The integrative innovation framework connects creativity,
technological change, and value capture into a unified process.
Idea Creation
Innovation begins with creative thinking and problem
identification. This stage focuses on generating novel ideas through research,
collaboration, and experimentation.
Innovation Development
Ideas are transformed into usable products or processes
by applying technological knowledge. This stage aligns closely with S-curve and
disruptive innovation concepts.
Commercialization
The final stage involves bringing innovations to market and capturing value. Success here depends on strategic positioning, market access, and ownership of complementary assets, as highlighted by the Teece model.
References
- OECD. (2018). Oslo Manual: Guidelines for Collecting, Reporting and Using Data on Innovation. OECD Publishing.
- Porter, M. E. (1985). Competitive Advantage: Creating and Sustaining Superior Performance. Free Press.
- Schumpeter, J. A. (1934). The Theory of Economic Development. Harvard University Press.
- Tidd, J., & Bessant, J. (2020). Managing Innovation: Integrating Technological, Market and Organizational Change. Wiley.
- Christensen, C. M. (1997). The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail. Harvard Business School Press
- Foster, R. N. (1986). Innovation: The Attacker’s Advantage. Summit Books.

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