Introduction
The Tushman–Rosenkopf Model, also known as the Cyclical Model of Technological Change, describes innovation as a patterned and repetitive process influenced by technological and organizational dynamics. The
theory argues that industries do not evolve through continuous, smooth
improvement; instead, they move through cycles of stability and disruption. The
model integrates two core dimensions: the nature of technological change
(radical vs. incremental) and organizational adaptation (flexibility vs. structural
stability). These dimensions together explain why firms succeed during stable
periods but often struggle when disruptive innovations emerge.
The model identifies four key stages: technological
discontinuity, era of ferment, dominant design, and incremental innovation.
These stages repeat over time, forming a cycle of technological evolution.
1. Technological Discontinuity
A technological discontinuity refers to a breakthrough
that fundamentally alters existing technologies, processes, or business models.
Such changes often make prior competencies obsolete. For example, in the energy
sector, the development of large-scale lithium-ion battery storage disrupted
conventional grid systems by enabling decentralized renewable energy solutions.
Established utilities faced challenges as energy generation shifted from
centralized plants to distributed solar-plus-storage models.
2. Era of Ferment
Following a discontinuity, industries experience an era
of ferment, marked by experimentation, uncertainty, and competing technological
approaches. Firms test alternative designs, and no clear standard exists. In agriculture,
the emergence of precision farming led to competing technologies such as
drone-based crop monitoring, AI-driven soil sensors, and satellite analytics.
During this phase, investments are risky, and survival depends on adaptability
rather than efficiency.
3. Emergence of a Dominant Design
Eventually, one configuration becomes the dominant design,
setting industry standards and reducing uncertainty. In online education, the
Learning Management System (LMS) integrated with AI-based analytics has become
a dominant design, combining content delivery, assessment, and learner tracking
into a single platform. Once this standard emerged, firms aligned their
products and strategies around it.
4. Incremental Innovation and Stability
After a dominant design is established, innovation
becomes incremental. Firms focus on optimization, cost reduction, and
performance enhancement. For instance, in logistics, once automated warehouse
systems became standardized, companies concentrated on improving picking speed,
energy efficiency, and predictive maintenance rather than redesigning the
entire system.
Renewal of the Cycle
Over time, new technologies trigger another
discontinuity, restarting the cycle. This cyclical perspective helps managers
understand when to exploit existing capabilities and when to explore new ones.
Caselet: The Evolution of Smart Warehousing
The logistics industry provides a clear illustration of
the Tushman–Rosenkopf Model. Traditional warehouses relied heavily on manual
labor and basic inventory software. The introduction of robotic automation and
AI-driven demand forecasting represented a technological discontinuity. This
led to an era of ferment, where firms experimented with autonomous mobile
robots, robotic arms, and vision-based sorting systems. Different layouts and
software ecosystems competed for dominance.
Over time, a dominant design emerged: AI-integrated
warehouse management systems combined with collaborative robots (cobots). Once
this standard stabilized, companies such as large e-commerce and retail firms
shifted toward incremental innovation—fine-tuning robot speed, reducing error
rates, and optimizing energy use. Today, the industry is again approaching a
new discontinuity with the integration of digital twins and generative AI,
signaling the start of another innovation cycle. This case highlights how
technological change repeatedly reshapes industries through predictable yet
disruptive cycles.
- Utterback, J. M. (1994). Mastering the dynamics of innovation: How companies can seize opportunities in the face of technological change. Harvard Business School Press.
- Christensen, C. M. (1997). The innovator’s dilemma: When new technologies cause great firms to fail. Harvard Business School Press.
- Perez, C. (2002). Technological revolutions and financial capital: The dynamics of bubbles and golden ages. Edward Elgar Publishing.
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